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I need to provide better service to my customers

Giving your customer-facing staff everything they need to process orders quicker and view up-to-the-minute information on stocks delivery and the progress of existing orders, means they can promise accurate delivery dates for both manufactured or bought-in items.  All the information relating to each customer is available instantly form one place. But that’s just the start.  You can also allow your customers to use self-service order processing, stock-checking and accounts facilities, both directly and via your website - and they can send in orders via email or EDI, directly from their own computer purchase ordering system.